{"entities":{"Q3439762":{"pageid":3450465,"ns":120,"title":"Item:Q3439762","lastrevid":50106643,"modified":"2026-01-12T23:20:52Z","type":"item","id":"Q3439762","labels":{"en":{"language":"en","value":"Non-parametric modelling of time-varying customer service times at a bank call centre"}},"descriptions":{"en":{"language":"en","value":"scientific article; zbMATH DE number 5158567"}},"aliases":{},"claims":{"P31":[{"mainsnak":{"snaktype":"value","property":"P31","hash":"fd5912e4dab4b881a8eb0eb27e7893fef55176ad","datavalue":{"value":{"entity-type":"item","numeric-id":56887,"id":"Q56887"},"type":"wikibase-entityid"},"datatype":"wikibase-item"},"type":"statement","id":"Q3439762$151B758D-0602-4614-AB4E-5DE1642E2DE5","rank":"normal"}],"P159":[{"mainsnak":{"snaktype":"value","property":"P159","hash":"e5cd9eec6a4427a6d8606b3690052bea398e6c87","datavalue":{"value":{"text":"Non-parametric modelling of time-varying customer service times at a bank call centre","language":"en"},"type":"monolingualtext"},"datatype":"monolingualtext"},"type":"statement","id":"Q3439762$F3BC4119-B87B-4C38-ACDB-22847A413761","rank":"normal"}],"P225":[{"mainsnak":{"snaktype":"value","property":"P225","hash":"af06f1fca81f97c1ba6beadd22859012332efd49","datavalue":{"value":"1114.62055","type":"string"},"datatype":"external-id"},"type":"statement","id":"Q3439762$CD7B4013-7EE0-4BD4-8AD5-B7229B62B1C5","rank":"normal"}],"P16":[{"mainsnak":{"snaktype":"value","property":"P16","hash":"587f3ad45437413737c0316bdb0cbd78e2ecb317","datavalue":{"value":{"entity-type":"item","numeric-id":268715,"id":"Q268715"},"type":"wikibase-entityid"},"datatype":"wikibase-item"},"type":"statement","id":"Q3439762$02955F07-4398-4887-96E1-9D49649536FA","rank":"normal"},{"mainsnak":{"snaktype":"value","property":"P16","hash":"aa9d43cc25d7fdb631b2e002b2002c0afb0aa751","datavalue":{"value":{"entity-type":"item","numeric-id":512007,"id":"Q512007"},"type":"wikibase-entityid"},"datatype":"wikibase-item"},"type":"statement","id":"Q3439762$C914713F-1F27-4DC4-87F8-7BF459A1CFB6","rank":"normal"}],"P200":[{"mainsnak":{"snaktype":"value","property":"P200","hash":"f25b94b50fe7680e791bf89b311bfc2e650c6a4e","datavalue":{"value":{"entity-type":"item","numeric-id":69913,"id":"Q69913"},"type":"wikibase-entityid"},"datatype":"wikibase-item"},"type":"statement","id":"Q3439762$656B0B85-BD48-40BA-9CB6-2D118C2F6F30","rank":"normal"}],"P28":[{"mainsnak":{"snaktype":"value","property":"P28","hash":"326d1aa492c2881fdbfbd9632ea765a7b6767976","datavalue":{"value":{"time":"+2007-05-29T00:00:00Z","timezone":0,"before":0,"after":0,"precision":11,"calendarmodel":"http://www.wikidata.org/entity/Q1985727"},"type":"time"},"datatype":"time"},"type":"statement","id":"Q3439762$31F1A4BE-C5C4-46D8-89FA-861B4C947292","rank":"normal"}],"P226":[{"mainsnak":{"snaktype":"value","property":"P226","hash":"f246370bc14817a436fbd110d855471daa5fed99","datavalue":{"value":"62G08","type":"string"},"datatype":"external-id"},"type":"statement","id":"Q3439762$483EA7D3-92AC-4BBE-8AAB-E29F29D05100","rank":"normal"},{"mainsnak":{"snaktype":"value","property":"P226","hash":"41500ce50b5ca65fdee8ff163694334bc7f157ae","datavalue":{"value":"62G15","type":"string"},"datatype":"external-id"},"type":"statement","id":"Q3439762$0DF59106-D35B-42A0-AA2E-7FF1A283CB92","rank":"normal"},{"mainsnak":{"snaktype":"value","property":"P226","hash":"9698cd8c2ef5954df0ca7b245f8ac8962391d4ea","datavalue":{"value":"90B22","type":"string"},"datatype":"external-id"},"type":"statement","id":"Q3439762$A691A055-DF1A-4924-80F5-A3966B6F74F7","rank":"normal"},{"mainsnak":{"snaktype":"value","property":"P226","hash":"3866ee96b4b7ddfafdb7b788eaa87fdd43bbf474","datavalue":{"value":"62G05","type":"string"},"datatype":"external-id"},"type":"statement","id":"Q3439762$E8FA1C48-9598-40F9-B09E-65FF7F9D82A8","rank":"normal"}],"P1451":[{"mainsnak":{"snaktype":"value","property":"P1451","hash":"02caddbc7cec5526261e3be1d74a81667fcfc758","datavalue":{"value":"5158567","type":"string"},"datatype":"external-id"},"type":"statement","id":"Q3439762$3C5DAE02-E610-4943-9C1A-641F5A6CEA59","rank":"normal"}],"P1450":[{"mainsnak":{"snaktype":"value","property":"P1450","hash":"6edc5efbb8ed0a12e61c067694a52e82723fedef","datavalue":{"value":"service engineering","type":"string"},"datatype":"string"},"type":"statement","id":"Q3439762$646B254B-C654-4778-BC19-A9B204135745","rank":"normal"},{"mainsnak":{"snaktype":"value","property":"P1450","hash":"74a947125e3b39d6020b5c0d53d31f2bd4cd25d3","datavalue":{"value":"queueing theory","type":"string"},"datatype":"string"},"type":"statement","id":"Q3439762$44FF30DC-4C4B-43CA-B6B8-20BCDFD58F31","rank":"normal"},{"mainsnak":{"snaktype":"value","property":"P1450","hash":"77bff894c9c5bf0a19efe016022161b17a12a0f6","datavalue":{"value":"local polynomial regression","type":"string"},"datatype":"string"},"type":"statement","id":"Q3439762$4A7F81D1-C8A0-4E2B-9F9F-25D910A77B86","rank":"normal"},{"mainsnak":{"snaktype":"value","property":"P1450","hash":"b0d56083670d24287f246c347eccb78847c2e9ae","datavalue":{"value":"variance estimation","type":"string"},"datatype":"string"},"type":"statement","id":"Q3439762$7A5961DF-3903-4171-A968-EF05CE4FCA11","rank":"normal"},{"mainsnak":{"snaktype":"value","property":"P1450","hash":"50765e8d980506141b91c431a7a41824218000c5","datavalue":{"value":"bandwidth selection","type":"string"},"datatype":"string"},"type":"statement","id":"Q3439762$E3D75BC8-1C52-413A-BB96-ED135C2D388D","rank":"normal"}],"P1460":[{"mainsnak":{"snaktype":"value","property":"P1460","hash":"57f7fea50d2ce1b39b695c4a1313582eed405e38","datavalue":{"value":{"entity-type":"item","numeric-id":5976449,"id":"Q5976449"},"type":"wikibase-entityid"},"datatype":"wikibase-item"},"type":"statement","id":"Q3439762$F82AB5BB-B1CD-4C1C-A285-DB64A61AD2BE","rank":"normal"}],"P205":[{"mainsnak":{"snaktype":"value","property":"P205","hash":"73c25cb3e09294c5773669356e3ad8e0bf9350ba","datavalue":{"value":"https://doi.org/10.1002/asmb.618","type":"string"},"datatype":"url"},"type":"statement","id":"Q3439762$77204AB7-30E1-4FA3-9719-D468F71789E7","rank":"normal"}],"P388":[{"mainsnak":{"snaktype":"value","property":"P388","hash":"568e196280af130160408dae00aaa56d4802c70e","datavalue":{"value":"W2118109708","type":"string"},"datatype":"external-id"},"type":"statement","id":"Q3439762$4D3A271D-0E67-49B1-8D3E-D241CB97A84C","rank":"normal"}],"P223":[{"mainsnak":{"snaktype":"value","property":"P223","hash":"d2d6d9359aa6688cd34b68324c765e2f98ee4e23","datavalue":{"value":{"entity-type":"item","numeric-id":1901374,"id":"Q1901374"},"type":"wikibase-entityid"},"datatype":"wikibase-item"},"type":"statement","id":"Q3439762$4D4BA567-C2AE-4860-9DA4-0EF75E8CA3CB","rank":"normal"},{"mainsnak":{"snaktype":"value","property":"P223","hash":"9f0744fc595458a9eb0da16b7ce9f01c6546c2af","datavalue":{"value":{"entity-type":"item","numeric-id":3125064,"id":"Q3125064"},"type":"wikibase-entityid"},"datatype":"wikibase-item"},"type":"statement","id":"Q3439762$8E74BCCE-A0E4-46BD-96AF-6C37AB80FB58","rank":"normal"},{"mainsnak":{"snaktype":"value","property":"P223","hash":"8a2102d6267b80f8a3197b65cb03998593a22181","datavalue":{"value":{"entity-type":"item","numeric-id":4267797,"id":"Q4267797"},"type":"wikibase-entityid"},"datatype":"wikibase-item"},"type":"statement","id":"Q3439762$B43C6E15-1D88-4F19-BE98-D136E1131230","rank":"normal"},{"mainsnak":{"snaktype":"value","property":"P223","hash":"b3a53d24f4b7d15ab9cefa78c0b997ec28a55cf5","datavalue":{"value":{"entity-type":"item","numeric-id":5943421,"id":"Q5943421"},"type":"wikibase-entityid"},"datatype":"wikibase-item"},"type":"statement","id":"Q3439762$319F93B0-5E21-46B6-824C-C29ABB78E074","rank":"normal"},{"mainsnak":{"snaktype":"value","property":"P223","hash":"7df4efc821791313b8b54230d97dba90f74f8732","datavalue":{"value":{"entity-type":"item","numeric-id":2739315,"id":"Q2739315"},"type":"wikibase-entityid"},"datatype":"wikibase-item"},"type":"statement","id":"Q3439762$3BDDC173-0C63-4D5B-BA23-DA79FBD55D14","rank":"normal"}],"P27":[{"mainsnak":{"snaktype":"value","property":"P27","hash":"4527fadbb26a0e3e8ace0e56e6d9d0defe8db182","datavalue":{"value":"10.1002/ASMB.618","type":"string"},"datatype":"external-id"},"type":"statement","id":"Q3439762$228947A7-BD48-4452-8FC6-12A0766C3B61","rank":"normal"}],"P1643":[{"mainsnak":{"snaktype":"value","property":"P1643","hash":"1eceed0dd990dbc556d61b55f3266bfdea32ed17","datavalue":{"value":{"entity-type":"item","numeric-id":3145393,"id":"Q3145393"},"type":"wikibase-entityid"},"datatype":"wikibase-item"},"type":"statement","qualifiers":{"P1659":[{"snaktype":"value","property":"P1659","hash":"beaa9492479d39c22cc329565de166a790c7e96b","datavalue":{"value":{"amount":"+0.6937089562416077","unit":"1"},"type":"quantity"},"datatype":"quantity"}],"P1660":[{"snaktype":"value","property":"P1660","hash":"a327a09ea0305e98d5cf33bd4036320e19f2aed0","datavalue":{"value":{"entity-type":"item","numeric-id":6821328,"id":"Q6821328"},"type":"wikibase-entityid"},"datatype":"wikibase-item"}]},"qualifiers-order":["P1659","P1660"],"id":"Q3439762$461EF7DB-045B-4820-BA07-F7FF7EF15D66","rank":"normal"},{"mainsnak":{"snaktype":"value","property":"P1643","hash":"65b23209b1c304aa0e2ef7317960e3a5da29ada9","datavalue":{"value":{"entity-type":"item","numeric-id":2862387,"id":"Q2862387"},"type":"wikibase-entityid"},"datatype":"wikibase-item"},"type":"statement","qualifiers":{"P1659":[{"snaktype":"value","property":"P1659","hash":"2beffdebfe3710d872681594b45452d948f24af0","datavalue":{"value":{"amount":"+0.6905766725540161","unit":"1"},"type":"quantity"},"datatype":"quantity"}],"P1660":[{"snaktype":"value","property":"P1660","hash":"a327a09ea0305e98d5cf33bd4036320e19f2aed0","datavalue":{"value":{"entity-type":"item","numeric-id":6821328,"id":"Q6821328"},"type":"wikibase-entityid"},"datatype":"wikibase-item"}]},"qualifiers-order":["P1659","P1660"],"id":"Q3439762$68DB79AC-1A63-4760-85A1-B59AC86F2B77","rank":"normal"},{"mainsnak":{"snaktype":"value","property":"P1643","hash":"a7f1f0dd0cb1d39720383999587dd1254aefbbfc","datavalue":{"value":{"entity-type":"item","numeric-id":1020050,"id":"Q1020050"},"type":"wikibase-entityid"},"datatype":"wikibase-item"},"type":"statement","qualifiers":{"P1659":[{"snaktype":"value","property":"P1659","hash":"94c27c275b09adf6b62b04d1c6698263f4f09e65","datavalue":{"value":{"amount":"+0.6721035242080688","unit":"1"},"type":"quantity"},"datatype":"quantity"}],"P1660":[{"snaktype":"value","property":"P1660","hash":"a327a09ea0305e98d5cf33bd4036320e19f2aed0","datavalue":{"value":{"entity-type":"item","numeric-id":6821328,"id":"Q6821328"},"type":"wikibase-entityid"},"datatype":"wikibase-item"}]},"qualifiers-order":["P1659","P1660"],"id":"Q3439762$BC4E6582-8533-4766-87BB-30670ACDC5E7","rank":"normal"},{"mainsnak":{"snaktype":"value","property":"P1643","hash":"f9f6f6b7bb56d8eaf402ed8ad140ff61350a3def","datavalue":{"value":{"entity-type":"item","numeric-id":939666,"id":"Q939666"},"type":"wikibase-entityid"},"datatype":"wikibase-item"},"type":"statement","qualifiers":{"P1659":[{"snaktype":"value","property":"P1659","hash":"23d2f453cae32cafca9fa138564bef34167779f1","datavalue":{"value":{"amount":"+0.6703507304191589","unit":"1"},"type":"quantity"},"datatype":"quantity"}],"P1660":[{"snaktype":"value","property":"P1660","hash":"a327a09ea0305e98d5cf33bd4036320e19f2aed0","datavalue":{"value":{"entity-type":"item","numeric-id":6821328,"id":"Q6821328"},"type":"wikibase-entityid"},"datatype":"wikibase-item"}]},"qualifiers-order":["P1659","P1660"],"id":"Q3439762$7F45BDF7-B336-4E7D-8DAB-F30B77F2E672","rank":"normal"},{"mainsnak":{"snaktype":"value","property":"P1643","hash":"e4235c0e181c77cdcba6c59083f5633413d7c3f3","datavalue":{"value":{"entity-type":"item","numeric-id":421050,"id":"Q421050"},"type":"wikibase-entityid"},"datatype":"wikibase-item"},"type":"statement","qualifiers":{"P1659":[{"snaktype":"value","property":"P1659","hash":"827f0906d62297ff63510a1a5cfc900e46521195","datavalue":{"value":{"amount":"+0.6553736329078674","unit":"1"},"type":"quantity"},"datatype":"quantity"}],"P1660":[{"snaktype":"value","property":"P1660","hash":"a327a09ea0305e98d5cf33bd4036320e19f2aed0","datavalue":{"value":{"entity-type":"item","numeric-id":6821328,"id":"Q6821328"},"type":"wikibase-entityid"},"datatype":"wikibase-item"}]},"qualifiers-order":["P1659","P1660"],"id":"Q3439762$D75A0985-DE46-46BE-ADA2-10E69C6178C2","rank":"normal"}]},"sitelinks":{"mardi":{"site":"mardi","title":"Publication:3439762","badges":[],"url":"https://portal.mardi4nfdi.de/wiki/Publication:3439762"}}}}}