Forecasting time series of inhomogeneous Poisson processes with application to call center workforce management (Q2271338): Difference between revisions

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Latest revision as of 09:20, 30 July 2024

scientific article
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English
Forecasting time series of inhomogeneous Poisson processes with application to call center workforce management
scientific article

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    Forecasting time series of inhomogeneous Poisson processes with application to call center workforce management (English)
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    7 August 2009
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    dimension reduction
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    factor model
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    forecast updating
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    penalized likelihood
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    queueing systems
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    service engineering
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    singular value decomposition
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    vector time series
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    Identifiers

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