Reservation, a tool to reduce the balking effect and the probability of delay (Q1728361): Difference between revisions

@@ Property / DOI @@
-.1016/j.orl.2017.09.003
@@ Property / DOI: 10.1016/j.orl.2017.09.003 / rank @@
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+https://doi.org/10.1016/j.orl.2017.09.003
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+W2760548307
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@@ Property / cites work @@
+Queueing model for call blending in call centers
@@ Property / cites work: Queueing model for call blending in call centers / rank @@
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+Cyclic reservation schemes for efficient operation of multiple-queue single-server systems
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+Statistical Analysis of a Telephone Call Center
@@ Property / cites work: Statistical Analysis of a Telephone Call Center / rank @@
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+Markov chain models of a telephone call center with call blending
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+A Call-Routing Problem with Service-Level Constraints
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+OPTIMIZATION OF OVERFLOW POLICIES IN CALL CENTERS
@@ Property / cites work: OPTIMIZATION OF OVERFLOW POLICIES IN CALL CENTERS / rank @@
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+On Poisson Queue with Two Heterogeneous Servers
@@ Property / cites work: On Poisson Queue with Two Heterogeneous Servers / rank @@
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+Control of a Heterogeneous Two-Server Exponential Queueing System
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+Monotone control of queueing systems with heterogeneous servers
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+A discrete-time analysis of the cyclic reservation multiple access protocol
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@@ Property / DOI @@
+.1016/J.ORL.2017.09.003
@@ Property / DOI: 10.1016/J.ORL.2017.09.003 / rank @@
+Normal rank