Development of a workforce management system for a customer hotline service (Q1577380): Difference between revisions
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| Property / cites work: A Modular Approach to Optimal Multiple-Shift Manpower Scheduling / rank | |||
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| Property / full work available at URL: https://doi.org/10.1016/s0305-0548(99)00072-6 / rank | |||
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Latest revision as of 09:58, 30 July 2024
scientific article
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | Development of a workforce management system for a customer hotline service |
scientific article |
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Development of a workforce management system for a customer hotline service (English)
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4 September 2000
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workforce management
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heuristic scheduling
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management system
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mixed integer programming
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manual schedule
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