Agent scheduling in a multiskill call center (Q1040727): Difference between revisions
From MaRDI portal
Changed an Item |
ReferenceBot (talk | contribs) Changed an Item |
||
| (2 intermediate revisions by 2 users not shown) | |||
| Property / MaRDI profile type | |||
| Property / MaRDI profile type: MaRDI publication profile / rank | |||
Normal rank | |||
| Property / full work available at URL | |||
| Property / full work available at URL: https://doi.org/10.1007/s10288-008-0078-4 / rank | |||
Normal rank | |||
| Property / OpenAlex ID | |||
| Property / OpenAlex ID: W2154888004 / rank | |||
Normal rank | |||
| Property / cites work | |||
| Property / cites work: Staffing Multiskill Call Centers via Linear Programming and Simulation / rank | |||
Normal rank | |||
Latest revision as of 05:00, 2 July 2024
scientific article
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | Agent scheduling in a multiskill call center |
scientific article |
Statements
Agent scheduling in a multiskill call center (English)
0 references
25 November 2009
0 references
call center
0 references
integer programming
0 references
linear programming
0 references
scheduling problem
0 references
