Improving Service by Informing Customers About Anticipated Delays (Q3116631): Difference between revisions
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Latest revision as of 00:05, 20 March 2024
scientific article
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English | Improving Service by Informing Customers About Anticipated Delays |
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Improving Service by Informing Customers About Anticipated Delays (English)
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12 February 2012
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service systems
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telephone call centers
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balking
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