Agent scheduling in a multiskill call center (Q1040727): Difference between revisions
From MaRDI portal
Set OpenAlex properties. |
ReferenceBot (talk | contribs) Changed an Item |
||
Property / cites work | |||
Property / cites work: Staffing Multiskill Call Centers via Linear Programming and Simulation / rank | |||
Normal rank |
Latest revision as of 05:00, 2 July 2024
scientific article
Language | Label | Description | Also known as |
---|---|---|---|
English | Agent scheduling in a multiskill call center |
scientific article |
Statements
Agent scheduling in a multiskill call center (English)
0 references
25 November 2009
0 references
call center
0 references
integer programming
0 references
linear programming
0 references
scheduling problem
0 references