Customer satisfaction measurement in the private bank sector. (Q5932045): Difference between revisions

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scientific article; zbMATH DE number 1594908
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English
Customer satisfaction measurement in the private bank sector.
scientific article; zbMATH DE number 1594908

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    Customer satisfaction measurement in the private bank sector. (English)
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    2001
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    Multicriteria analysis
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    Preference disaggregation
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    Ordinal regression
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    Customer satisfaction analysis
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