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Developing Effective Service Policies for Multiclass Queues with Abandonment: Asymptotic Optimality and Approximate Policy Improvement
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    Developing Effective Service Policies for Multiclass Queues with Abandonment: Asymptotic Optimality and Approximate Policy Improvement (English)
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    12 August 2016
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    multiclass queue
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    customer abandonment
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    Markov decision process
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    index policy
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    approximate policy improvement
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