Agent scheduling in a multiskill call center (Q1040727): Difference between revisions
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Revision as of 02:15, 1 March 2024
scientific article
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English | Agent scheduling in a multiskill call center |
scientific article |
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Agent scheduling in a multiskill call center (English)
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25 November 2009
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call center
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integer programming
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linear programming
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scheduling problem
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