Outsourcing strategy in two-stage call centers (Q1040980): Difference between revisions

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Revision as of 02:59, 5 March 2024

scientific article
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Outsourcing strategy in two-stage call centers
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    Outsourcing strategy in two-stage call centers (English)
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    27 November 2009
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    call center
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    additional service
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    two-stage service
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    outsourcing strategy
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