A new model for call centre queue management (Q4678206): Difference between revisions
From MaRDI portal
Set profile property. |
Set OpenAlex properties. |
||
| Property / full work available at URL | |||
| Property / full work available at URL: https://doi.org/10.1057/palgrave.jors.2601783 / rank | |||
Normal rank | |||
| Property / OpenAlex ID | |||
| Property / OpenAlex ID: W1977015861 / rank | |||
Normal rank | |||
Latest revision as of 19:12, 19 March 2024
scientific article; zbMATH DE number 2170713
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | A new model for call centre queue management |
scientific article; zbMATH DE number 2170713 |
Statements
A new model for call centre queue management (English)
0 references
23 May 2005
0 references
call centres
0 references
queue management
0 references
queueing
0 references
time-dependent behaviour
0 references
