Optimal customer decisions in a G/M/c queue (Q1110198)

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Optimal customer decisions in a G/M/c queue
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    Optimal customer decisions in a G/M/c queue (English)
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    1988
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    The G/M/c decision models with optimal balking and dynamic channel- selection, jockeying and reneging decisions are studied, and a G/M/3 example is presented.
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    decision models
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    dynamic channel-selection
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