Productivity and customer satisfaction in Swedish pharmacies: A DEA network model (Q1125081)

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Productivity and customer satisfaction in Swedish pharmacies: A DEA network model
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    Productivity and customer satisfaction in Swedish pharmacies: A DEA network model (English)
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    8 November 2000
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    data envelopment analysis
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    distance function
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    Malmquist productivity
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    index
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    network model
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