Two Way Communication Retrial Queues with Balanced Call Blending (Q2900389)

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Two Way Communication Retrial Queues with Balanced Call Blending
scientific article

    Statements

    title
    Two Way Communication Retrial Queues with Balanced Call Blending (English)
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    author
    Tuan Phung-Duc
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    Wouter Rogiest
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    publication date
    23 July 2012
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    zbMATH Keywords
    Markov chain
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    retrial queues
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    single server
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    multiserver
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    call centers
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    call blending
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    Identifiers

    zbMATH DE Number
    6059412
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