An ergodic control problem for many-server multiclass queueing systems with cross-trained servers (Q1704950)

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An ergodic control problem for many-server multiclass queueing systems with cross-trained servers
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    An ergodic control problem for many-server multiclass queueing systems with cross-trained servers (English)
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    14 March 2018
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    multi-class Markovian queues
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    reneging/abandonment
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    Halfin-Whitt (QED) regime
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    heavy-traffic
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    long time-average control
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    scheduling control
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    stable Markov optimal control
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    Hamilton-Jacobi-Bellman equation
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    asymptotic optimality
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