A directed topic model applied to call center improvement (Q4628721)

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scientific article; zbMATH DE number 7036575
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A directed topic model applied to call center improvement
scientific article; zbMATH DE number 7036575

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    A directed topic model applied to call center improvement (English)
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    15 March 2019
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    Bayesian modeling
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    Gibbs sampling
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    latent Dirichlet allocation
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