Two Way Communication Retrial Queues with Balanced Call Blending (Q2900389)

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Two Way Communication Retrial Queues with Balanced Call Blending
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    Two Way Communication Retrial Queues with Balanced Call Blending (English)
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    23 July 2012
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    Markov chain
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    retrial queues
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    single server
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    multiserver
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    call centers
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    call blending
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