Scaling and comparison of fluid limits of queues applied to call centers with time-varying parameters (Q1881628)

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Scaling and comparison of fluid limits of queues applied to call centers with time-varying parameters
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    Scaling and comparison of fluid limits of queues applied to call centers with time-varying parameters (English)
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    5 October 2004
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    Call centers
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    Fluid limits
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    Economies of scale
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    Inhomogeneous Poisson processes
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