Need for Speed: The Impact of In-Process Delays on Customer Behavior in Online Retail (Q6155025)

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scientific article; zbMATH DE number 7816848
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Need for Speed: The Impact of In-Process Delays on Customer Behavior in Online Retail
scientific article; zbMATH DE number 7816848

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    Need for Speed: The Impact of In-Process Delays on Customer Behavior in Online Retail (English)
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    13 March 2024
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    in-process delays
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    service operations
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    online retail
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    website speed
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    abandonment
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