Economic analysis of an M/M/c/N queuing model with balking, reneging and retention of reneged customers

DOI10.1007/s12597-012-0114-1zbMath1353.90042MaRDI QIDQ505179

Yong-Cai Geng, Sumit K. Garg

Publication date: 19 January 2017

Published in: Opsearch (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1007/s12597-012-0114-1

zbMATH Keywords

finite capacity; balking; economic analysis; multi-server Markovian queuing model; retention of reneged customers; transient solution

Mathematics Subject Classification ID

90B22: Queues and service in operations research