Telephone operator scheduling with a fixed number of operators
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Publication:1162926
DOI10.1016/S0377-2217(82)80009-XzbMath0482.90044MaRDI QIDQ1162926
Wen-Jenq Wu, Dirk D. L. van Oudheusden
Publication date: 1982
Published in: European Journal of Operational Research (Search for Journal in Brave)
Full work available at URL: https://doi.org/10.1016/s0377-2217(82)80009-x
computational experience; solution method; available operator assignment; fixed number of operators; optimal service; telephone operator scheduling
90C90: Applications of mathematical programming
90C10: Integer programming
90C05: Linear programming
90B35: Deterministic scheduling theory in operations research
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