Commercial branch performance evaluation and results communication in a Canadian bank -- a DEA application

DOI10.1016/S0377-2217(03)00108-5zbMath1107.90377MaRDI QIDQ1877916

Claire Schaffnit, Joseph C. Paradi

Publication date: 19 August 2004

Published in: European Journal of Operational Research (Search for Journal in Brave)

zbMATH Keywords

Data envelopment analysisManagementBankingPerformance improvementResults presentation

Mathematics Subject Classification ID

Management decision making, including multiple objectives (90B50)

Related Items (13)

Integration and application of rough sets and data envelopment analysis for assessments of the investment trusts industry ⋮ Measuring production and marketing efficiency using grey relation analysis and data envelopment analysis ⋮ Exploring the benchmarks of the Taiwanese investment trust corporations: management and investment efficiency perspectives ⋮ A decision model for selecting technology suppliers in the presence of nondiscretionary factors ⋮ Measuring overall efficiency and effectiveness using DEA ⋮ Linking customer satisfaction, employee appraisal, and business performance: an evaluation methodology in the banking sector ⋮ Evaluating the financial performance of bank branches ⋮ Assessing bank efficiency and performance with operational research and artificial intelligence techniques: a survey ⋮ Data envelopment analysis in financial services: a citations network analysis of banks, insurance companies and money market funds ⋮ Stochastic DEA with ordinal data applied to a multi-attribute pricing problem ⋮ Efficiency analysis of cross-region bank branches using fuzzy data envelopment analysis ⋮ Bank branch sales evaluation using extended value efficiency analysis ⋮ The Lechatelier principle in a DEA model

Cites Work

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• On the measurement of technical efficiency in the public sector
• Efficiency of financial institutions: International survey and directions for future research
• Best practice analysis of bank branches: An application of DEA in a large Canadian bank
• Target setting: An application to a bank branch network
• Estimation of returns to scale using data envelopment analysis: A comment
• Weights restrictions and value judgements in data envelopment analysis: Evolution, development and future directions
• Efficiency, size, benchmarks and targets for bank branches: an application of data envelopment analysis
• Resource-Use Efficiency in Public Schools: A Study of Connecticut Data
• Efficiency Analysis for Exogenously Fixed Inputs and Outputs
• Nonparametric Analysis of Technical and Allocative Efficiencies in Production
• DEA Duality on Returns to Scale (RTS) in Production and Cost Analyses: An Occurrence of Multiple Solutions and Differences Between Production-Based and Cost-Based RTS Estimates

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