Customer Relationship Management in the Telecommunications and Utilities Markets

DOI10.1007/3-540-26981-9_40OpenAlexW110552393MaRDI QIDQ5445849

Robert Katona, Daniel Baier

Publication date: 6 March 2008

Published in: Studies in Classification, Data Analysis, and Knowledge Organization (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1007/3-540-26981-9_40

Mathematics Subject Classification ID

Classification and discrimination; cluster analysis (statistical aspects) (62H30) Information theory (general) (94A15)

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