\(M/M/s\) queue with impatient customers and retrials (Q965638)

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\(M/M/s\) queue with impatient customers and retrials
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    \(M/M/s\) queue with impatient customers and retrials (English)
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    24 April 2010
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    retrial queue
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    impatient customers
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    balking
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    reneging
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    call center
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    generalized truncation method
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