Fuzzy Composite Indicators: An Application for Measuring Customer Satisfaction (Q2930706)
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| Language | Label | Description | Also known as |
|---|---|---|---|
| English | Fuzzy Composite Indicators: An Application for Measuring Customer Satisfaction |
scientific article |
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Fuzzy Composite Indicators: An Application for Measuring Customer Satisfaction (English)
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19 November 2014
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imprecise data and fuzzy methods
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membership function
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overall satisfaction
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quantification of ordinal variables
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weighting criteria
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