A robust latent CUSUM chart for monitoring customer attrition (Q6134399)

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scientific article; zbMATH DE number 7716688
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A robust latent CUSUM chart for monitoring customer attrition
scientific article; zbMATH DE number 7716688

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    A robust latent CUSUM chart for monitoring customer attrition (English)
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    25 July 2023
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    statistical process control
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    customer attrition
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    `business months'
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    average run length
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    latent CUSUM
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