Agent scheduling in a multiskill call center (Q1040727)

From MaRDI portal
Revision as of 05:00, 2 July 2024 by ReferenceBot (talk | contribs) (‎Changed an Item)
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
scientific article
Language Label Description Also known as
English
Agent scheduling in a multiskill call center
scientific article

    Statements

    title
    Agent scheduling in a multiskill call center (English)
    0 references
    author
    Ornella Pisacane
    0 references
    published in
    4OR
    0 references
    publication date
    25 November 2009
    0 references
    zbMATH Keywords
    call center
    0 references
    integer programming
    0 references
    linear programming
    0 references
    scheduling problem
    0 references

    Identifiers

    Mathematics Subject Classification ID
    37M05
    0 references
    47N10
    0 references
    90C05
    0 references
    90C10
    0 references
    90B40
    0 references
    90B35
    0 references
    90B36
    0 references
    zbMATH DE Number
    5638489
    0 references
    OpenAlex ID
    W2154888004
    0 references
     
    Retrieved from "https://portal.mardi4nfdi.de/w/index.php?title=Item:Q1040727&oldid=35140113"
    Powered by MediaWiki