Law of large numbers limits for many-server queues (Q627233)

This paper deals with a many-server queuing system with IID service times, obtained from a general distribution, and a FCFS service discipline. The features of the system represent the total number of customers in the system, as well as a measure-valued process that keeps track of the ages of customers in service, represented in terms of a dynamical process. Under some assumptions regarding the service time distribution, the authors obtained a law of large numbers (or fluid) limit, when the number of servers tends to infinity. It is worth mentioning that these systems may be considered as models of computer data systems and call centers.