Balancing Agent Retention and Waiting Time in Service Platforms

From MaRDI portal

Revision as of 07:13, 10 July 2024 by Import240710060729 (talk | contribs) (Created automatically from import240710060729)

(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)

Publication:6195145

Jump to:navigation, search

DOI10.1287/opre.2022.2418OpenAlexW4318044133MaRDI QIDQ6195145

Andrés Musalem, Unnamed Author, Marcelo Olivares

Publication date: 13 March 2024

Published in: Operations Research (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1287/opre.2022.2418

zbMATH Keywords

call centers capacity management empirical research service operations management

Mathematics Subject Classification ID

Queues and service in operations research (90B22)

This page was built for publication: Balancing Agent Retention and Waiting Time in Service Platforms

Retrieved from "https://portal.mardi4nfdi.de/w/index.php?title=Publication:6195145&oldid=35695014"