Drivers of Customer Satisfaction for Software Products: Implications for Design and Service Support (Q4717392)
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scientific article; zbMATH DE number 952405
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | Drivers of Customer Satisfaction for Software Products: Implications for Design and Service Support |
scientific article; zbMATH DE number 952405 |
Statements
Drivers of Customer Satisfaction for Software Products: Implications for Design and Service Support (English)
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1 December 1996
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new product design
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customer satisfaction
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software products
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quality function deployment
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