Analytical modelling of systems with a ticket queue

MaRDI QIDQ6641469zbMATH OpenFDO

Authors Ol'ga Sergeevna Dudina

Publication date 20 November 2024

Published in Zhurnal Belorusskogo Gosudarstvennogo Universiteta. Matematika. Informatika (Search for Journal in Brave)

Copyright license Creative Commons Attribution-NonCommercial 4.0 International

zbMATH Keywords

correlated arrival processgeneralised phase-type distributionticket queue

Mathematics Subject Classification ID

Queueing theory (aspects of probability theory) (60K25) Queues and service in operations research (90B22)

Recommendations

• Comparisons of ticket and standard queues
• Service performance analysis and improvement for a ticket queue with balking customers
• Ticket queues with regular and strategic customers
• Optimal staffing for ticket queues
• Analysis ofBMAP/G/1 Queue with Reservation of Service

Cites work

• Comparisons of ticket and standard queues
• Introduction to Matrix‐Analytic Methods in Queues 1
• New results on the single server queue with a batch markovian arrival process
• Optimal staffing for ticket queues
• Service performance analysis and improvement for a ticket queue with balking customers
• Tandem queueing system with infinite and finite intermediate buffers and generalized phase-type service time distribution
• The Theory of Queuing Systems with Correlated Flows

Cited in

(1)

• Admission control in a parcel delivery system with account of the finite capacity of the warehouse at the pick-up point

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