Dynamic appointment rescheduling with patient preferences

DOI10.1016/J.EJOR.2025.05.005MaRDI QIDQ6921924zbMATH OpenFDO

Authors Tine Meersman, Broos Maenhout, Dieter Fiems

Publication date 6 October 2025

Published in European Journal of Operational Research (Search for Journal in Brave)

Full work available at URL https://doi.org/10.1016/J.EJOR.2025.05.005

zbMATH Keywords

Markov decision processonline appointment reschedulingOR in health servicespatient preferencessequential appointment offering

Mathematics Subject Classification ID

Stochastic scheduling theory in operations research (90B36) Markov and semi-Markov decision processes (90C40)

Cites work

• A nested benders decomposition-based algorithm to solve the three-stage stochastic optimisation problem modeling population-based breast cancer screening
• A novel approach to determine a tactical and operational decision for dynamic appointment scheduling at nuclear medical center
• Appointment requests from multiple channels: characterizing optimal set of appointment days to offer with patient preferences
• Appointment scheduling for multi-stage sequential service systems with limited distributional information
• Appointment scheduling for multi-stage sequential service systems with stochastic service durations
• Appointment scheduling under patient preference and no-show behavior
• Coordinated Patient Appointment Scheduling for a Multistation Healthcare Network
• Managing interruptions in appointment schedules via patient notification
• On the characterization and generation of nurse scheduling problem instances
• Optimization and approximation methods for dynamic appointment scheduling with patient choices
• Outpatient appointment systems in healthcare: a review of optimization studies
• Preference based scheduling in a healthcare provider network
• Resource allocation in multisite service systems with intersite customer flows

Cited in

(1)

• A rescheduling framework for the customer visit scheduling problem of a salesperson

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