Extensions to Class Dominance Characteristics

DOI10.1287/MNSC.40.10.1353MaRDI QIDQ4834338zbMATH OpenOpenAlexFDO

Authors Kashi R. Balachandran, Suresh Radhakrishnan

Publication date 28 May 1995

Published in Management Science (Search for Journal in Brave)

Full work available at URL https://doi.org/10.1287/mnsc.40.10.1353

zbMATH Keywords

delay costsfirst come first serve queuemultiple classesnonpreemptive priorityservice center

Mathematics Subject Classification ID

Queueing theory (aspects of probability theory) (60K25) Queues and service in operations research (90B22)

Recommendations

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(5)

• A monopoly service facility offers two priority prices - preemptive resume versus nonpreemptive disciplines
• Cost of congestion, operational efficiency and management accounting
• Service capacity decision and incentive compatible cost allocation for reporting usage forecasts
• The disadvantage of the Cμ‐rule when customers are strategic
• Relative priority policies for minimizing the cost of queueing systems with service discrimination

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