Improving mobile services design: a QFD approach

MaRDI QIDQ3113444zbMATH OpenFDO

Authors Xiaosong Zheng, Petri Pulli

Publication date 9 February 2012

zbMATH Keywords

customer requiremente-learninghouse of qualitymobile servicequality function deploymentvoice of customer

Mathematics Subject Classification ID

Artificial intelligence (68T99) Public goods (91B18) Communication theory (94A05) Computer-assisted instruction, e-learning (aspects of mathematics education) (97U50)

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Cited in

(2)

• scientific article; zbMATH DE number 2088696 (Why is no real title available?)
• Using fuzzy AHP to evaluate the content of 3G mobile communication value-added service

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