Mathematical models of service (Q1278234)

From MaRDI portal
scientific article
Language Label Description Also known as
English
Mathematical models of service
scientific article

    Statements

    Mathematical models of service (English)
    0 references
    0 references
    0 references
    22 February 1999
    0 references
    service
    0 references
    service quality
    0 references
    customer satisfaction
    0 references
    customer retention
    0 references
    return on quality (ROQ)
    0 references
    service productivity
    0 references

    Identifiers