Service quality and operating efficiency synergies for management control in the provision of financial services: Evidence from Green bank branches (Q1278682)
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scientific article; zbMATH DE number 1253203
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| English | Service quality and operating efficiency synergies for management control in the provision of financial services: Evidence from Green bank branches |
scientific article; zbMATH DE number 1253203 |
Statements
Service quality and operating efficiency synergies for management control in the provision of financial services: Evidence from Green bank branches (English)
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22 April 1999
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bank branches
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efficiency
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service quality
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data envelopment analysis
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value judgments
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0.81679934
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0.78100044
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0.7786472
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0.7754565
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0.77511597
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0.7714075
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0.7697643
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