Heavy traffic limits for queues with many deterministic servers (Q1876055)

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Heavy traffic limits for queues with many deterministic servers
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    Heavy traffic limits for queues with many deterministic servers (English)
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    16 August 2004
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    multi-server queue
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    GI/D/\(N\)
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    deterministic service time
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    heavy-traffic
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    Quality and Efficiency Driven (QED) or Halfin-Whitt regime
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    telephone call or contact centers
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    economies of scale
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    Gaussian random walk
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    Spitzer's identities
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