Customer satisfaction: a mathematical framework for its analysis and its measurement (Q2183556)
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scientific article
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | Customer satisfaction: a mathematical framework for its analysis and its measurement |
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Customer satisfaction: a mathematical framework for its analysis and its measurement (English)
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27 May 2020
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structural equations models
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customer satisfaction
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interpretation models
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path diagram
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partial least squares
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