Wait-time predictors for customer service systems with time-varying demand and capacity (Q2879506)

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scientific article; zbMATH DE number 6018444
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    Wait-time predictors for customer service systems with time-varying demand and capacity
    scientific article; zbMATH DE number 6018444

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      26 March 2012
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      delay prediction
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      delay announcements
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      simulation
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      time-varying arrival rates
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      time-varying number of servers
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      nonstationary queues
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      Wait-time predictors for customer service systems with time-varying demand and capacity (English)
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