Quality–Speed Conundrum: Trade-offs in Customer-Intensive Services (Q3005673)
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scientific article; zbMATH DE number 5905809
| Language | Label | Description | Also known as |
|---|---|---|---|
| default for all languages | No label defined |
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| English | Quality–Speed Conundrum: Trade-offs in Customer-Intensive Services |
scientific article; zbMATH DE number 5905809 |
Statements
Quality–Speed Conundrum: Trade-offs in Customer-Intensive Services (English)
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9 June 2011
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strategic customers
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queueing games
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service operations
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cost disease
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0.8141101
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0.8118773
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0.8109269
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0.7935937
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