Quality–Speed Conundrum: Trade-offs in Customer-Intensive Services (Q3005673)
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scientific article
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | Quality–Speed Conundrum: Trade-offs in Customer-Intensive Services |
scientific article |
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Quality–Speed Conundrum: Trade-offs in Customer-Intensive Services (English)
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9 June 2011
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strategic customers
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queueing games
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service operations
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cost disease
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