Modeling a Phone Center: Analysis of a Multichannel, Multiresource Processor Shared Loss System (Q3114677)
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| Language | Label | Description | Also known as |
|---|---|---|---|
| English | Modeling a Phone Center: Analysis of a Multichannel, Multiresource Processor Shared Loss System |
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Modeling a Phone Center: Analysis of a Multichannel, Multiresource Processor Shared Loss System (English)
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19 February 2012
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call center
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queues
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loss system
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processor sharing
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reneging
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