Service-Level Differentiation in Call Centers with Fully Flexible Servers (Q3117690)
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scientific article
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | Service-Level Differentiation in Call Centers with Fully Flexible Servers |
scientific article |
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Service-Level Differentiation in Call Centers with Fully Flexible Servers (English)
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29 February 2012
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call centers
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heavy traffic
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staffing
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