Service-level differentiation in call centers with fully flexible servers (Q3117690)
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scientific article; zbMATH DE number 6010081
| Language | Label | Description | Also known as |
|---|---|---|---|
| default for all languages | No label defined |
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| English | Service-level differentiation in call centers with fully flexible servers |
scientific article; zbMATH DE number 6010081 |
Statements
Service-Level Differentiation in Call Centers with Fully Flexible Servers (English)
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29 February 2012
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call centers
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heavy traffic
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staffing
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0.8612709641456604
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0.8432470560073853
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0.833932638168335
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0.830134928226471
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0.8242207765579224
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