Staffing of Time-Varying Queues to Achieve Time-Stable Performance (Q3117693)

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Staffing of Time-Varying Queues to Achieve Time-Stable Performance
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    Staffing of Time-Varying Queues to Achieve Time-Stable Performance (English)
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    29 February 2012
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    contact centers
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    call centers staffing
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    nonstationary queues
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