Call Center Outsourcing: Coordinating Staffing Level and Service Quality (Q3117695)
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scientific article
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | Call Center Outsourcing: Coordinating Staffing Level and Service Quality |
scientific article |
Statements
Call Center Outsourcing: Coordinating Staffing Level and Service Quality (English)
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29 February 2012
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call center outsourcing
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staffing service
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quality call center
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contracting
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