IT Incident Management as a Collaborative Process: A Visualization Tool Inspired to Social Networks (Q3407382)

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IT Incident Management as a Collaborative Process: A Visualization Tool Inspired to Social Networks
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    IT Incident Management as a Collaborative Process: A Visualization Tool Inspired to Social Networks (English)
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    4 March 2010
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    IT service management
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    IT infrastructure library
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    incident management
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    social networks
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    visualization
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