Monitoring customer complaints using the repetitive sampling (Q5079233)

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scientific article; zbMATH DE number 7532275
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Monitoring customer complaints using the repetitive sampling
scientific article; zbMATH DE number 7532275

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    Monitoring customer complaints using the repetitive sampling (English)
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    25 May 2022
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    control charts
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    service performance index
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    repetitive sampling
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    average run length
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    standard deviation of run length
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