Analytics-driven complaint prioritisation via deep learning and multicriteria decision-making (Q6087514)

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scientific article; zbMATH DE number 7765842
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Analytics-driven complaint prioritisation via deep learning and multicriteria decision-making
scientific article; zbMATH DE number 7765842

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    Analytics-driven complaint prioritisation via deep learning and multicriteria decision-making (English)
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    15 November 2023
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    analytics
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    complaint management
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    text analytics
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    deep learning
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    BERT
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