Transient Waiting Time Distributions in Small Call Centres with Skills-Based Routing (Q6527508)
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scientific article from arXiv
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| default for all languages | No label defined |
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| English | Transient Waiting Time Distributions in Small Call Centres with Skills-Based Routing |
scientific article from arXiv |
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Transient Waiting Time Distributions in Small Call Centres with Skills-Based Routing (English)
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