Developing a new data envelopment analysis model for customer value analysis (Q656422)

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Developing a new data envelopment analysis model for customer value analysis
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    Developing a new data envelopment analysis model for customer value analysis (English)
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    18 January 2012
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    customer value pyramid
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    data envelopment analysis
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    analytic hierarchy process
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    cross-efficiency
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    undesirable outputs
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    weight restrictions
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